Privacy Policy for CyberSure Ltd

CyberSure Privacy Policy

Effective Date: 03/09/2025

CyberSure Ltd (“CyberSure”, “we”, “our”, “us”) is committed to protecting your privacy and handling your personal information fairly and lawfully. This Privacy Policy explains how we collect, use, store, and protect your personal data when you use our website and services.

1. Who we are

CyberSure Ltd is a UK-based company that provides information and resources about cyber insurance. Our principle is transparency; we explain how cyber insurance works so businesses can make informed decisions.

For the purposes of UK data protection law, CyberSure Ltd is the data controller of your personal information.

2. Information we collect

We may collect the following types of personal data when you interact with our website or services:

• Contact details: such as your name, email address, phone number, or business details when you fill in a contact or quote form.
  
• Usage data: information about how you use our website, including IP address, browser type, pages visited, and referral source.
  
• Communication data: records of any correspondence with us, including enquiries, feedback, or support requests.
  
• Marketing preferences: your choices about receiving updates or communications from us.
  

3. How we use your information

We use your personal data for the following purposes:

• To respond to enquiries and provide the information or services you request.
• To connect you with relevant third-party insurance providers, if you request a quote.
• To improve our website, content, and services by analysing usage patterns.
• To send you updates, guides, or marketing communications (if you opt-in).
• To comply with legal or regulatory obligations.
  
  

We will not sell your personal data to third parties.

4. Sharing your information

We may share your information with:

• Trusted third-party providers such as insurers or brokers, but only when you request a quote or comparison.
• Service providers who support our website, hosting, analytics, or communications.
• Regulators or authorities where required by law.
  
  

All third parties must respect the security of your personal data and act in line with applicable data protection laws.

5. Legal basis for processing

We process your personal data under the following legal grounds:

• Consent: when you opt-in to receive marketing or request a quote.
• Contract: when processing is necessary, provide the services you request.
• Legitimate interests: to improve our website, understand users, and promote our services.
• Legal obligation: to comply with laws or respond to lawful requests.
  
  

6. Data retention

We only keep your personal data for as long as necessary to fulfil the purposes we collected it for, including satisfying any legal, accounting, or reporting requirements.

7. Your rights

Under UK data protection law, you have the following rights:

• To access the personal data we hold about you.
• To correct inaccurate or incomplete data.
• To request deletion of your data where there is no legal reason to keep it.
• To restrict or object to processing of your data.
• To request a copy of your data in a portable format.
• To withdraw consent where processing is based on consent.

To exercise these rights, contact us at: hello@cybersure.co.uk

8. Cookies and tracking

We use cookies and similar technologies to improve your browsing experience and understand website performance. You can control cookies through your browser settings. For more details, see our Cookie Policy.

9. Security

We use appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, or misuse. However, no website or system can guarantee 100% security.

10. International transfers

Where we transfer personal data outside the UK or EEA, we ensure it is protected with safeguards such as standard contractual clauses or equivalent measures.

11. Contact us

If you have questions about this Privacy Policy or how we handle your data, contact:

CyberSure Ltd
Email: hello@cybersure.co.uk

If you are not satisfied with our response, you have the right to lodge a complaint with the UK Information Commissioner’s Office (ICO) at www.ico.org.uk.

12. Updates to this policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.